My Order

Order Processing
Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on non-business days will be processed the next business day.

Most orders are processed within 1 - 2 business days.

Orders with Overnight or Second Day Service will be processed the same day if received by 3:00 PM EST.

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

eGift Certificates are delivered via email and reach their sender within 24 hours after payment authorization.
Order Inquiries
When you click on My Orders, you will be prompted to log in with your email address and password. An order summary page will provide you with detailed information about your current and past orders.

After your order is shipped you can track the delivery status of your order online with our carrier by clicking the tracking number to view the delivery status of your order.

Please note: Some carriers may not have tracking information available for up to 24 business hours after the order is shipped.
Live Chat
Have a question about your order? Representatives are available Monday - 8AM to 10PM; Saturday & Sunday 10AM to 8PM.
Order Cancellations
Need to cancel your order?
If your order was placed less than 60 minutes ago and you would like to cancel, please log into your account and select the order you would like to cancel or you can cancel via the link in your order confirmation email. If the cancellation is successful, you will receive a confirmation email.

If you would like to change any part of your order, the most efficient way to resolve this would be to cancel your order and then place a new order with your preferred payment method/products/shipping address.

Why did my order cancel?
Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:
- Item(s) no longer available.
- Difficulty in processing payment information.
- Cannot ship to address provided.
- A duplicate order was placed.
- Cancelled due to a customer request.

If your order is cancelled, you will receive an email notice explaining the reason for the cancellation. You will not be charged for any cancelled items. If you would like to place a new order or have questions about a cancelled order, please contact Notesforlater Customer Service via our Contact Us form or email at devin@notes-for-later.com.